[vc_row][vc_column][vc_custom_heading text=”Palace Cinema Gorleston Terms & Conditions<\/b>” font_container=”tag:p|font_size:25|text_align:center” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][vc_custom_heading text=”Membership<\/b>” font_container=”tag:p|font_size:20|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Palace Membership offers and promotions are subject to these Terms & Conditions. To redeem any member benefits, discounts or bonuses, members must present a valid membership card at the time of purchase.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Membership is free of charge but may take up to 24 hours to become active following receipt of an application. Palace reserves the right to amend, suspend or withdraw membership, offers, promotions and benefits at any time without prior notice.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Palace Membership is intended for personal use only and may not be transferred, shared or used by any person other than the registered member. Palace reserves the right to suspend or cancel memberships where fraudulent or improper use is suspected.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][vc_custom_heading text=”Admission & Conduct<\/b>” font_container=”tag:p|font_size:20|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Children aged 3 and under are admitted free of charge. However, if a child causes a disturbance during a screening, staff reserve the right to ask the accompanying party to leave the auditorium.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Palace Cinema Gorleston is committed to providing a safe and enjoyable environment for all guests. We operate a zero-tolerance policy towards disruptive, abusive, threatening or inappropriate behaviour and reserve the right to refuse admission or remove any patron from the premises without refund.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Late admission is permitted at the discretion of management. To minimise disruption to other guests, entry may be refused once a screening has commenced.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Management’s decision shall be final in relation to the interpretation and enforcement of these Terms & Conditions, subject to applicable law.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][vc_custom_heading text=”Age Restrictions & Identification<\/b>” font_container=”tag:p|font_size:20|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Valid identification may be required for age-restricted films. If satisfactory proof of age cannot be provided, admission may be refused.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Staff may request valid photographic identification when purchasing tickets for, or seeking admission to, films classified as 15 or 18. If suitable identification cannot be provided, tickets may not be purchased and admission will be refused.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][vc_custom_heading text=”Tickets, Pricing & Refunds<\/b>” font_container=”tag:p|font_size:20|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”All ticket sales are final and non-refundable, except where required by law.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Prices are correct at the time of publication and are subject to change without notice.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Family tickets are valid only for:<\/b>” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”- Two adults and two children; or” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”- One adult and three children.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Any group not meeting these requirements will be charged the applicable standard ticket prices.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Seat reservations are valid only for the screening and seat selected at the time of booking. Palace reserves the right to relocate guests to alternative seats of an equivalent standard where operationally necessary.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][vc_custom_heading text=”Film Schedules & Programme Changes<\/b>” font_container=”tag:p|font_size:20|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”In the unlikely event that a film is unavailable or cannot be screened, Palace reserves the right to amend the programme, screening times or advertised content without prior notice.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Whilst every effort is made to ensure pricing, film information and screening times are accurate, Palace reserves the right to correct errors, omissions or inaccuracies at any time. In the event of a pricing or booking error, affected customers will be contacted and offered an appropriate remedy.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][vc_custom_heading text=”Safety & Security<\/b>” font_container=”tag:p|font_size:20|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”In accordance with fire safety regulations, pushchairs, buggies and prams are not permitted beyond the box office area.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”The use of cameras, mobile phones, recording devices or any other equipment capable of recording audio or video is strictly prohibited during screenings. Any person found recording, attempting to record, or distributing copyrighted material may be removed from the premises and reported to the relevant authorities.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Patrons are responsible for their personal belongings at all times. Palace accepts no liability for loss, theft or damage to personal property while on the premises.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][vc_custom_heading text=”Food & Drink<\/b>” font_container=”tag:p|font_size:20|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Only food and beverages purchased on the premises may be consumed within the cinema, unless prior permission has been granted by management.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][vc_custom_heading text=”Accessibility & CEA Card Scheme<\/b>” font_container=”tag:p|font_size:20|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Palace Cinema Gorleston welcomes guests with disabilities and participates in the CEA Card scheme. Guests presenting a valid CEA Card may obtain a complimentary ticket for a companion, subject to the terms of the CEA Card scheme and applicable eligibility requirements.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Reasonable adjustments will be made wherever practicable to ensure accessibility for all guests. If assistance is required, patrons are encouraged to contact the cinema in advance of their visit.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][vc_custom_heading text=”Gift Vouchers<\/b>” font_container=”tag:p|font_size:20|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Gift vouchers are non-refundable and cannot be exchanged for cash. Any expiry date shown on the voucher will apply. Lost, stolen or damaged vouchers cannot be replaced.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][vc_custom_heading text=”Promotions & Special Offers<\/b>” font_container=”tag:p|font_size:20|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Unless otherwise stated, discounts, promotions and special offers cannot be used in conjunction with any other offer. Promotions are subject to availability and may be amended or withdrawn without notice.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][vc_custom_heading text=”Website & Online Bookings<\/b>” font_container=”tag:p|font_size:20|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Palace Cinema Gorleston does not guarantee that its website or online booking systems will be available at all times. Palace Cinema Gorleston accepts no responsibility for losses arising from temporary unavailability, technical faults or interruptions beyond its reasonable control.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"
[vc_row][vc_column][vc_custom_heading text=”Palace Cinema Gorleston Terms & Conditions” font_container=”tag:p|font_size:25|text_align:center” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][vc_custom_heading text=”Membership” font_container=”tag:p|font_size:20|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Palace Membership offers and promotions are subject to these Terms & Conditions. To redeem any member benefits, discounts or bonuses, members must present a valid membership card at the time of purchase.” font_container=”tag:p|font_size:15|text_align:left” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Membership is free of charge but may take up … Continue reading Terms & Conditions<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.palacecinemagorleston.com\/index.php?rest_route=\/wp\/v2\/pages\/5690"}],"collection":[{"href":"https:\/\/www.palacecinemagorleston.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.palacecinemagorleston.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.palacecinemagorleston.com\/index.php?rest_route=\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.palacecinemagorleston.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5690"}],"version-history":[{"count":6,"href":"https:\/\/www.palacecinemagorleston.com\/index.php?rest_route=\/wp\/v2\/pages\/5690\/revisions"}],"predecessor-version":[{"id":5696,"href":"https:\/\/www.palacecinemagorleston.com\/index.php?rest_route=\/wp\/v2\/pages\/5690\/revisions\/5696"}],"wp:attachment":[{"href":"https:\/\/www.palacecinemagorleston.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5690"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}